# Basic Troubleshooting

## OVIX Crash Fix <a href="#ovix-crash-fix" id="ovix-crash-fix"></a>

1. Make sure .NET Framework and C++ and DirectX is installed.
2. Make sure you are running GTA5 in windowed/windowed borderless mode.
3. Make sure you using latest Version of Ovix (If you are not sure, head to the [Ovix Website](https://dash.ovix.one/) and download the latest version).
4. Make sure Everything is closed in the background except GTA5, Ovix and your launcher from where you have GTA5.
5. Make sure your AV is disabled, and real time protection as well

***

**If you are doing all of these steps and you are still experiencing crashes, do this:**

1. Verify GTA5 Game files.
2. Uninstall Ovix, Delete your Ovix launcher and Ovix folder.
3. Watch and follow this [Optimization-Tutorial](https://www.youtube.com/watch?v=vwKfFowyfC8)

If you are done with that, Download Ovix again. With all AV Programs (including Windows Defender & Real-Time-Protection) disabled, redownload the Launcher from the [Ovix Website](https://dash.ovix.one/), run GTA Story Mode (Until you can move your character), open the Launcher and login, It should automatically inject then and from now the Menu should run fine.


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